Sale Terms and Conditions
Sale items are subject to availability and confirmation of an order is not confirmation of a sale. We endeavour to contact customers regarding any out of stock items within three working days.
PromotionTerms and Conditions
Promotional codes and offers cannot be used on sale items. Promotions apply to full priced items only, can be used once only and are not valid in conjunction with any other offer.
Your SpottedOnCeleb.com account and passwords
You are responsible for the confidentiality and maintenance of your personal account information and password. You accept responsibility for all activities which occur under your account and password. It is important that you keep your personal details and password confidential and secure, if you have any reason to suspect that your password has become known to someone else, has been or is likely to be used without your authorisation you should contact us immediately. SpottedOnCeleb.com shall not be liable to any person for any loss or damage as a failure by you to protect your password or account details. SpottedOnCeleb.com reserves the right to refuse access to the website, terminate personal accounts, amend and remove content and cancel orders (at no cost to you). Your account contains all of your order history, your delivery details, address book, and e-mail preferences. You can see and edit any of this information by logging in using your username and password.
You guarantee that, when you register with us as a customer, all of the information which you provide is true, accurate and up to date. If any of the information provided changes you must inform us immediately by contacting us at firstname.lastname@example.org or change those details by logging in to your personal account. You must not impersonate any other person or entity or use a false name or a name which you do not have authority to use. You must not use the website in any way which will cause or is likely to cause the website to be impaired, damaged or interrupted in any way.
Price and Payment
You must pay in full for the goods (including any applicable delivery charges) at the time of placing your order. Ownership in the goods we supply to you will not pass until we have received all sums due and payable by you for or in connection with the goods, including (where applicable) delivery charges.
Changes to your order
Once you have received confirmation of your order, changes can only be made by contacting us at email@example.com. Changes made to your order after the original confirmation will result in a new approximate time frame for delivery. We will give you an indication of the new approximate time frame once we have confirmed your changes.Quality Please notify us of obvious defects that are apparent on first inspection of the goods, within 7 working days of delivery and additionally, wherever possible, by describing the defects on the ‘proof of delivery’ document you are asked to sign. For other defects, please notify us as soon as you discover those defects and at the latest within 7 working days of delivery. You may notify us by e-mail at firstname.lastname@example.org. Where it cannot otherwise be established that we supplied any goods that are claimed to be defective, for example because sewn-in labels have been removed, then we may require you to produce proof of purchase. When we are satisfied that the goods are faulty you will be offered a replacement or full refund of the original purchase price.
We will not be responsible for any delay in complying or failure to comply with our obligations under these conditions of sale if that delay or failure is due to any circumstances outside our reasonable control including without limitation fire, flood, acts of terrorism or where we are let down by a supplier. These conditions of sale are in addition to, and do not affect, your statutory rights as a consumer. They are the only terms and conditions that are applicable to your order. If any term of these conditions of sale is determined by any competent authority to be invalid, unlawful or unenforceable to any extent, then such term will be severed from the remaining terms which will continue to be valid to the fullest extent permitted by law. If you do not comply with these conditions of sale and we take no action in respect of that non-compliance, our right to take action in the same or a similar situation in the future will not be affected.